We had a requirement to connect to Dynamics 365 CRM via Outsystems using an available forge component or with some customization in Outsystems. Thus to achieve this and also to overcome the dependency of the Forge component we came up with an approach that would connect to CRM using .Net code, Azure app, OS integration Studio, and Dynamics 365 CRM.

In this document, we would have a deep look into how we can create a communication channel between Outsystems and Dynamics 365 CRM